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Privacy Policy

We, Marketral, operate the website https://marketral.com and provide the services offered on the website.

As the responsible entity for the collection, use, and processing of your data, we prioritize data protection and adhere to all relevant legal provisions, particularly the Swiss Data Protection Act (DSG) and the EU General Data Protection Regulation (GDPR).

Our Data Protection Officer is:

Marketral

Data Protection Officer

info@marketral.com

Data Processing, Storage, and Deletion

We process exclusively personal data that we collect directly through our website, associated applications, external platforms, "Landing Pages," or within the scope of our business relationship with customers and other business partners. Such data processing occurs only with your consent or based on a corresponding legal basis.

If we have your consent, data processing takes place within the limits of this consent. However, please note that you can withdraw your consent at any time. An already conducted and lawful data processing operation remains unaffected by such withdrawal.

A LEGAL DISCLAIMER

The following legal bases are applicable:

  • Consent of the data subject (Art. 13(1) DSG or Art. 6(1)(a) GDPR)

  • Performance of a contract with the data subject or necessary pre-contractual measures at the request of the data subject (Art. 13(2)(a) DSG or Art. 6(1)(b) GDPR)

  • Compliance with legal obligations of our company (Art. 13(1) or Art. 6(1)(c) GDPR)

  • Performance of a task carried out in the public interest or in the exercise of official authority (Art. 13(1) DSG or Art. 6(1)(e) GDPR)

  • Legitimate interests pursued by our company, provided that the interests or fundamental rights and freedoms of the data subject do not override (Art. 13(1) DSG or Art. 6(1)(f) GDPR)

 

The personal data collected by us will be deleted as soon as they are no longer required for the stated purpose or when the purpose of storage ceases.

 

  1. Sharing with Third Parties

 

In the course of order processing, it may be necessary to engage third-party services. To ensure smooth service provision, it may be necessary to share data with these external service providers. The legal bases for such disclosure correspond to those applicable for lawful data processing (see Section 2). However, we ensure that the third parties entrusted with data processing are contractually obligated to fulfill data protection requirements. Under certain circumstances, we may also be obliged to disclose data to third parties or authorities based on official or judicial orders.

 

  1. Provision of Our Services and Log File Creation

 

  • When accessing our website, our system automatically collects and stores information in log files. These include the browser type and version, operating system, IP address, internet service provider, date, and time.

 

  • The collected data cannot be directly attributed to a specific individual. They are stored separately from other personal data but reside in our system. The legal basis for collecting and storing in log files derives from Art. 13(2)(a) DSG or Art. 6(1)(f) GDPR (legitimate interests of our company).

 

  • The storage in log files is solely for the functionality of our services, optimizing our website, and securing our IT systems. The log files are stored only as long as necessary for the purpose of their collection and are automatically deleted after each session.

 

  • The collection of your data and its storage in log files is essential for the operation of our website, and therefore, there is no option to object.

 

  1. Cookies

 

We use cookies on our website. These small text files are stored on your computer by your browser (in the corresponding browser folder or among program data). This allows your browser to be uniquely identified when you revisit our website. Display settings and login information are stored and transmitted in cookies. We use cookies to make our website user-friendly and secure. The legal basis for this is Art. 13(2) DSG or Art. 6(1)(f) GDPR (legitimate interests of our company).

 

Since cookies are stored on your computer system, you have full control over their usage at all times. By changing your browser settings, you can disable or restrict the transmission of cookies. You can also delete stored cookies at any time through your browser settings, including automated deletion. However, please note that disabling cookies may result in you being unable to use all services on our website.

 

  1. Contact Form

 

  • Various electronic contact forms are available on our website for you to get in touch with us. Depending on the form, the following data provided by you will be transmitted to and stored by us: first and last name, phone number, email address, subject, and message. In the career section, you also have the option to upload your resume, which will also be stored by us.

 

  • The information you provide will be used solely for processing your inquiry or message. By submitting the request or message, you consent to the described data processing. The legal basis for this is Art. 13(1) DSG or Art. 6(1)(a) GDPR (consent).

 

  • You have the option to withdraw your consent at any time. However, revocation does not affect data processing that has already taken place.

 

  1. Right to Information

 

As a data subject, you have the right to request whether personal data concerning you are being processed by us (cf. also Art. 8 DSG). If this is the case, you have the right under Art. 15 GDPR to obtain information about the following:

 

  • Purpose of processing personal data

  • Categories of personal data being processed

  • Recipients or categories of recipients to whom personal data has been or will be disclosed, especially recipients in third countries or international organizations

  • Planned duration of storage of personal data or, if this is not possible, the criteria for determining this duration

  • Right to rectification or erasure of personal data or restriction of processing by us, as well as the right to object to such processing

  • Right to lodge a complaint with a supervisory authority

  • Information about the source of personal data, if it was not collected from you

  • Existence of automated decision-making, including profiling, and meaningful information about the logic involved, as well as the significance and intended consequences of such processing for you as the data subject
     

Furthermore, you have the right to request whether personal data concerning you are being transferred to a third country or an international organization. In this case, you have the right to be informed about the suitable safeguards related to the transfer.

 

  1. Right to Rectification

 

You have the right to request us to rectify and/or complete your personal data without undue delay if this data is inaccurate or incomplete. This applies to data concerning you.

 

  1. Right to Erasure

 

You have the right to request us to erase your personal data without undue delay if one of the following reasons according to Art. 17 GDPR applies:

 

  • Personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

  • You have withdrawn your consent, and there is no other legal basis for the processing.

  • You object to the processing, and there are no overriding legitimate grounds for the processing, or you object to processing for direct marketing purposes.

  • Personal data have been unlawfully processed.

  • Erasure of personal data is necessary for compliance with a legal obligation.

  • Personal data have been collected in relation to the offer of information society services referred to in Art. 8(1) GDPR.

  • Please note that other legal provisions or legitimate interests may counteract immediate erasure if applicable.

 

  1. Right to Restriction of Processing

 

As a data subject, you have the right to request us to restrict processing if one of the following conditions according to Art. 18 GDPR is met:

 

  • Accuracy of personal data is contested. In this case, you can request restriction of processing while we verify the accuracy of the data.

  • Processing is unlawful, and you request restriction of processing instead of erasure.

  • We no longer need your personal data for the purposes of processing, but you require them for the establishment, exercise, or defense of legal claims.

  • You have objected to processing.

  • If processing of your personal data is restricted, we may only process such data with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. Storage of the data remains unaffected by this.

 

If you have obtained restriction of processing based on the aforementioned conditions, you will be informed by us before such restriction is lifted (Art. 18(3) GDPR).

 

  1. Information and Obligation to Notify Third Parties

 

If we have disclosed personal data concerning you and are obligated according to Art. 17 GDPR to erase them, we will take appropriate measures, including technical ones, taking into account available technology and implementation costs, to inform the data controller and/or the data processor of your request for erasure.

 

We will inform all recipients to whom personal data have been disclosed about any rectification, erasure, or restriction of processing, unless this proves impossible or involves disproportionate effort.

 

  1. Exceptions to the Right to Erasure

 

The right to erasure does not apply if the processing of personal data is necessary for the exercise of the right to freedom of expression and information and/or for the establishment, exercise, or defense of legal claims.

 

  1. Right to Data Portability

 

As a data subject, you have the right to receive the personal data that you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us. This requires that the processing is based on your consent (Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR) or a contract (Art. 6(1)(b) GDPR) and the processing is carried out by automated means.

 

Furthermore, you have the right to request that the personal data concerning you be transmitted directly from us to another controller, to the extent technically feasible. This must not impair the rights and freedoms of others.

 

  1. Right to Object

 

As a data subject, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you, which is based on Art. 6(1)(e) or (f) GDPR (Art. 21 GDPR). In this case, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

 

If we use your personal data for direct marketing, you have the right to object to such processing for marketing purposes at any time. In this case, we will no longer use your personal data for these purposes.

 

  1. Right to Withdraw Consent

 

You have the right to withdraw your consent at any time. However, such withdrawal does not affect the lawfulness of processing that has already taken place, based on your previous consent.

 

  1. Right to Lodge a Complaint with a Supervisory Authority

 

You have the right to lodge a complaint with a supervisory authority, particularly at your place of residence (EU/CH), your place of work, or the place of the alleged infringement, if you believe that the processing of your personal data violates the provisions of the GDPR or the DSG. This right exists regardless of other administrative or judicial remedies.

 

The supervisory authority to which the complaint is submitted will inform the complainant about the status and outcome of the complaint, including the possibility of a judicial remedy according to Art. 78 GDPR.

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